All Systems Operational
CareerPlug.com   Operational
ATS Operational
Job Posting   Operational
Applicant Tracking   Operational
Resumes and Profiles   Operational
Careers Pages   Operational
HR/Onboarding Operational
GoalSpark   Operational
Onboarding   Operational
Performance Reviews   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ATS Apdex
Fetching
ATS Response Time
Fetching
ATS Throughput
Fetching
HR Apdex
Fetching
HR Response Time
Fetching
HR Throughput
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Past Incidents
May 26, 2018

No incidents reported today.

May 25, 2018
Resolved - The slow response times reported by some clients have been resolved and our system monitoring tools indicate that all systems are operating normally.
May 25, 15:09 CDT
Investigating - We are investigating reports of slow response times from a small number of CareerPlug clients. We are investigating this issue and will update this report as we learn more.
May 25, 12:45 CDT
May 24, 2018
Resolved - The slow response times appear to have been resolved. While our team investigates and repairs the root cause of the performance issues with the Recent Activity section of the Dashboard, that component of the Dashboard will remain unavailable. In the meantime, all other CareerPlug functionality is operating normally.
May 24, 16:04 CDT
Update - We have temporarily removed the "Recent Activity" section from the Dashboard as we continue to investigate the slow response times. We will continue to monitor response times in the coming hours and make additional fixes if needed to bring page response times down to normal levels.
May 24, 14:17 CDT
Monitoring - The resolution for the slow response times today is now on our production servers. We will continue to monitor response times in the coming hours and make additional fixes if needed to bring page response times down to normal levels.
May 24, 13:04 CDT
Investigating - We are investigating slow query times in our database that are producing longer than normal load times for end users. We believe we have identified the root cause of this issue and are currently implementing a solution that should return response times to normal levels later today.
May 24, 11:51 CDT
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018
Resolved - Performance related to zip code searching is back to normal and zip code search functionality should now work as expected.
May 21, 15:04 CDT
Identified - We are currently experiencing performance issues related to changes made to our zip code database, which powers searching and filtering on jobs and applicants pages by zip code radius. The cause of this issue has been identified and the repair is underway.

While this repair, which may take up to 1 - 2 hours to complete, is in progress you may experience unexpected results when searching and filtering by zip code. We will update this status when the repair has been completed.
May 21, 12:39 CDT
May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Resolved - This incident has been resolved.
May 17, 17:30 CDT
Identified - We believe that we have isolated the cause of the performance issues and we are currently implementing a fix for the root cause of this issue. A fix should be in place within the next hour.
May 17, 15:23 CDT
Investigating - We are investigating database capacity issues that are causing slow response times for slow clients. We will update this incident once we have more information.
May 17, 14:53 CDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.